Legal
SpinGreen Privacy Policy
How we collect, use and protect the personal information of players who visit us from Australia.
What this policy covers
This SpinGreen privacy policy explains how we handle the personal details you share with us when you browse our site, register an account or get in touch with our support team. We set this page out in plain language so you know what to expect before you hand over any information, and we keep it as one of the standing references for everyone who visits us from Australia.
We are the operator behind this site, and this policy describes our own practices rather than those of any other business. Where a decision touches a related part of your experience, such as how we verify a deposit or how our bonus terms are applied, we point you to the page that actually covers it rather than repeating half an explanation here. For anything to do with funding your account, our payment methods page is the right place to look, and our bonus types page explains how promotional terms work.
The information we collect
When you create an account, use our sign in to your account page to return to it, or contact our support team, we collect the details needed to run that account safely. This typically includes identifying information you give us directly, such as your name and contact details, along with technical information your device shares automatically, like browser type and general usage patterns on our pages.
We only collect what is reasonably needed to provide our service, answer your questions and keep our site secure. We do not seek out information beyond what registration, support and basic security require, and we do not collect sensitive personal details that have no bearing on operating an account with us.
How we use your information
We use the information we hold to maintain your account, respond to support requests and keep our systems secure against misuse. This also lets us apply the correct terms to any promotion you take part in, and to communicate with you about matters related to your account.
We do not sell personal information to third parties for their own marketing purposes. Where we share data with service providers who help us run parts of our operation, such as payment processing, we expect that information to be handled only for the purpose it was shared for, and nothing beyond that.
Your choices
You can ask us about the information we hold on your account at any time by contacting our support team through the channel noted on our site. We will respond to reasonable requests about your own data.
Cookies and similar technology
| Purpose | Keeping you signed in, remembering preferences and understanding how our pages are used. |
|---|---|
| Control | Most browsers let you review, block or delete cookies through their own settings. |
| Related page | Our cookie policy sets out this subject in full detail. |
Keeping your data secure
We take reasonable steps to protect the personal information we hold from loss, misuse or unauthorised access. Account access is limited to what is needed to provide our service, and we review our practices as our site evolves.
No method of storing or transmitting information online can be guaranteed completely free of risk, and we do not claim otherwise. What we can say is that protecting your details is treated as an ongoing responsibility, not a box ticked once at sign-up, and this applies equally whether you reach us on a desktop browser or through our SpinGreen mobile casino pages.
Sharing information with third parties
We may share limited information with providers who help us operate our site, such as those handling payments or technical infrastructure. We do not pass on personal details to unrelated third parties for independent marketing use.
Where information needs to be disclosed to meet a legal obligation, we treat that as a limited exception rather than a general practice, and we keep such disclosures to what is strictly required.
Your rights over your information
You can ask what personal information we hold about you and request that inaccurate details be corrected. If you no longer wish to hold an account with us, you can ask about closing it and discuss what happens to the information associated with it.
Requests like these are handled through our support channels, and we aim to deal with them in a reasonable and straightforward manner. This policy does not replace any other legal notice on our site, such as our terms, and should be read alongside them rather than instead of them.
Common questions
Does this SpinGreen privacy policy apply to players in Australia?
Yes. This page describes how we handle personal information for everyone who visits our site, including players browsing from Australia, and it is the reference to return to for questions about your data with us.
What personal information does SpinGreen collect when I register?
We collect the details needed to open and manage an account, such as your name and contact information, along with basic technical data about how you use our site. We do not collect more than is reasonably required.
Can I find out what information is held about my account?
Yes, you can contact our support team to ask what information we hold about your account and request that any inaccurate details be corrected.
Does SpinGreen sell my information to other companies?
No, we do not sell personal information to third parties for their own marketing purposes. Any sharing is limited to providers who help us operate our service.
Where can I read about cookies used on this site?
Cookies and similar technology are covered in the section above and in more detail on our dedicated cookie policy, which explains the choices available to you.